385 Cleveland Dr
Buffalo,NY 14215

716-870-0240

Policies

Policies

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Cancellation/No Show Policy
24 hours notice is required to cancel or reschedule an appointment. Failure to do so, or not showing up at all, will result in the entire amount of the session being billed to you and you will be required to prepay for all future services. 

Sick Policy
We understand that illness is unavoidable. If you are ill, please call as you may need to reschedule if you have any of the following symptoms: fever, infection, early stages of a cold, flu, recent surgery, skin rash or anything contagious. Likewise if we are ill, we will call to reschedule your appointment with another therapist or for another day.


Late Policy
Please call as soon as possible. We do understand that things happen and will do our best to accomodate you if we can. Please understand that your session time is reserved for you until the session end time only. Arriving late will reduce your time, but will not alter the fee.